Multiple Sclerosis Society of Canada

Employment Opportunities

Coordinator, Community Communications

(13 Months, 35 hours a week)


Are you someone who is passionate about the work that you do? Do you want your next adventure to be part of a great cause? If so, look no further than the MS Society of Canada! Our team is looking for a Coordinator, Community Communications located anywhere in Canada for a 13-month contract working 35 hours per week. 

To apply, please send your application that includes your resume, cover letter and salary expectations to by July 26th, 2021. Applications without salary expectations will not be considered.

Who we are

We have a bold vision of a world free of Multiple Sclerosis (MS). Our mission is to connect and empower the MS community to create positive change and you can be part of that!

Canada has one of the highest rates of MS in the world, with an estimated 90,000 Canadians living with the disease.

We are privileged to be a part of a determined group of change agents who are working tirelessly to create a world free of MS. Some 1500 Canadians affected by MS serve as leadership volunteers on division and chapter councils and committees and an estimated 13,500 volunteers work tirelessly delivering programs, fundraising events, public awareness campaigns and social action activities.

Through discoveries, innovation, and collective action, we will work together to alleviate the uncertainty that MS causes, help provide accessible options for disease management, and reach out to partners to eliminate physical and social barriers in our communities.

Our strategy not only lays out the roadmap in our journey to create a world free of MS, but we hope it also provides inspiration for all in the MS community to connect and collaborate in order to advance treatment and care, enhance well-being, understand and halt disease progression, and prevent MS from happening. Discover. Innovate. Act.

What we offer

At the MS Society of Canada, we have a comprehensive benefits package that includes health, dental, an employee and family assistance program (EFAP) and travel insurance, to name a few. Not only do we close between Christmas and New Years, but we also have half day Friday’s before long weekends! On top of that, we offer flexible working arrangements and opportunities to work remotely as well! Who wouldn’t want all of that?

The role you will play

  • Provide writing and editing support, as required – e.g. event scripts, speaking notes, messaging development/support, community content, social media, etc.
  • Support content curation and creation, as needed – e.g. MS Society blog, website, social media, print media, etc.
  • Work closely with the Manager, Community Communications to provide marketing and communications support to community-based initiatives – e.g. Volunteer Awards, etc.
  • Work closely with the Manager, Community Communications to support the development of toolkits for leadership volunteers (e.g. MS Awareness Month, etc.) that are tailored and implemented in each region.
  • Support the coordination and development of the nationwide e-newsletter content in close collaboration with the Manager, Community Communications, functional area leads, and the marketing and communications content team; edits and repurposes existing content for the e-newsletter format and audience.
  • Act as a relationship manager and connector for community staff/leadership volunteers in the nationwide rollout of strategic communications and marketing initiatives; work closely with relevant staff and volunteers to implement marketing and communications initiatives within communities; ensure marketing and communications strategies and content align with community needs and organizational priorities.
  • Drive leadership volunteer engagement with MS Society marketing and communications initiatives (e.g. MS Awareness Month, MS Walk, MS Bike, BTBMS, etc.) with goal of empowering councils to deliver on MS Society’s mission.
  • Work closely with the Manager, Community Communications, as well as senior members of the community team, to prioritize and triage marketing and communications support needs of both staff and leadership volunteers within communities.
  • Act as the liaison for media requests, working closely with the PR team and/or external PR agency stakeholders, to coordinate local/community interviews and provide interview prep/media training, when required.
  • Work closely with members of the marketing and communications team to develop recommendations and creative ways to better engage with regional audiences on social media including community groups; monitor social media channels and support the curation/creation of local social media content; and provide social media direction and guidance to staff or leadership volunteers, as required.

What you will bring

Are you someone who/is:

  • Has relevant training (e.g. university, community college, online courses, self-taught, etc.) plus 2 years’ experience in marketing, communications, media and public relations, or the equivalent education and experience?
  • Can converse, read and/or write in French? (Considered an asset)
  • Can write content for various audiences and adapt content for social media & other online channels?
  • Has excellent listening, written, and oral communication skills, as well as strong interpersonal skills?
  • Can build successful working relationships with internal and external stakeholders by telephone, email, and/or face-to-face?
  • Thrives working within a team environment and collaboration across teams?
  • Excels in detail and process orientation with excellent organizational skills?
  • Enjoys learning new skills and expanding knowledge into new areas?
  • Has the ability to problem solve and apply critical and analytical thinking?
  • Enjoys working independently and managing multiple deadline-driven projects?
  • Proficient with Microsoft Word, Excel, PowerPoint, Microsoft Outlook?
  • Proficient with video, design, and photo editing software (i.e. Adobe Creative Suite)?

If this sounds like you, then we want to hear from you!

All positions at the MS Society of Canada will require a criminal background check.

The MS Society is dedicated to encouraging a supportive and inclusive culture amongst the whole workforce where people from all backgrounds can thrive.

Our aim is to ensure that all employees, volunteers and those interested in joining our team are given equal opportunity and that our organization is representative of all sections of society. We encourage all qualified applicants to apply.

We are committed to accommodating applicants’ needs throughout the selection process. Please contact should you need accommodation.

To learn more about the MS Society of Canada and the great work that we do, we encourage you to visit

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