Employment Opportunities

Coordinator, Development - Burnaby

(Full-time, 35 hours a week)


Canada has one of the highest rates of multiple sclerosis in the world, making MS Canada’s disease. The MS Society of Canada is the country’s leading MS advocate, funding leading research in MS and programs & services that help people live well with the disease.

Reporting to the Manager, Development, BC & Yukon Division, the Coordinator, Development is an integral member of the BCY Development team, the Coordinator, Development is responsible for the organization, coordination, and execution of all aspects of assigned MS Society Walks and Bikes, while also providing support to all fundraising initiatives division-wide. This position is also responsible for the support of other fund development initiatives, including but not limited to Golf, WAMS, Gift-Wrap, MS Awareness Month, miscellaneous fundraising events and community fundraising events.

This position is a position of trust. The incumbent will be required to complete the screening process including completion of appropriate background checks in compliance with the National Screening Measures Policy.


Event Coordination:

• Primary coordinator for all aspects of assigned MS Society Walks, Bikes and other events in partnership with volunteer committees

• Leads on events logistics in the coordination of all aspects of assigned MS Society events

• Coordinates event equipment procurement, permits, site insurance and all other necessary bookings and documentation

• Prepares and executes packing lists in partnership with committee to ensure that all supplies are at the events

• Works with committee members to ensure smooth execution of on the day event logistics

• Budget responsibility to meet or exceeds revenue targets for all assigned events

• Event Inventory and prizing:

o Assist with all mail outs and Walk/Bike reward distribution

o Assists with event inventory and supply management

• Assists with Development Department Timelines/ Operations Plans/Checklists

• Assists with Event Bookings and logistics (permits, first aid, etc.)

• Running / building event reports to support division-wide Development team

• Support the implementation of event planning processes, develop good practice within the team for tracking event planning, and provide regular progress feedback to management.

Volunteer/Supporter Development and Engagement:

• Works in collaboration with the Coordinator, Volunteer Engagement to recruit MS Bike and MS Walk Organizing Committee members by:

o Having regular meetings with the Coordinator, VE to track progress of volunteer recruitment and training

o Providing the volunteer requirements of the events to the Coordinator, VE in a timely manner, including number of volunteers and approve JDs together

o Work together to contact previous committee members immediately post events, to recruit for the following year

o Working together to steward and build relationships with the committee members to ensure they feel supported and valued by the organisation

o Collaboratively providing training materials and ongoing support to the committee

Relationship Building:

• Enhance relationships using ongoing supporter feedback & deliver excellent supporter care

• Develop the personalization of supporter communications wherever possible across all channels

• Maintain an operational understanding of all fundraising activities.

Fundraising Event Administration:

• Assist in data management and eCRM Participant Center expert

• Assist in data cleanup for BCY Division, (eCRM/Opal/RE) as needed

• Assist in Data Extract requests (eCRM or Opal)

• Serves as back-up for office reception as required

• Promote and communicate the MS Society of Canada’s aims, mission, beliefs and work clearly and effectively.

General Responsibilities

• To become a role model within the Development team, set an example to peers, support team members to become a key stakeholder across the organization

• Working with the Director, Development to deliver the strategic approach to event coordination that ensures events are delivered in line with departmental objectives and priorities

• Maintain a clear understanding of best practice in the field of participant support and stewardship, developing good working relationships with peers in the sector, monitoring external development and ensuring that the supporter care strategy at MS Society of Canada BCY adapts to change as needed.

• Be an ambassador at events, supporting the delivery of MS Society of Canada’s vision and ensuring that the charity’s profile and reputation are enhanced.

• Other duties as assigned

Supervisory Responsibility:

• Will provide support and direction to volunteers


• University Degree or College Diploma with 3-5 years’ experience in the coordination of fundraising events and donor relations within a not-for-profit environment, or the equivalent education and experience

• Must possess a valid class 5 BC Driver’s License and have access to a reliable vehicle

• Must have the ability to travel

• Proven ability to coordinate, organize, initiate and complete events on a timely basis

• Proven ability to manage and work successfully with volunteers, event participants and committees

• Excellent project management and time management skills with the ability to prioritize multiple tasks

• Excellent relationship management skills, with demonstrable experience of building strong and effective relationships with key supporters, donors. advocates and staff at all levels

• A high level of drive and ambition, both personally and for the organization

• The ability to be flexible, diplomatic, assertive and a good negotiator

• Good organizational ability and attention to detail

• An approach that is flexible, innovative and responsive

• Able to solve problems and practice good decision-making

• Proven ability to learn and apply new software programs

• Able to organize workload and set priorities

• Able to provide leadership and take initiative

• Comfortable working in a team; strong interpersonal skills

• Excellent communication skills, both written and oral

• Ability to solve problems and practice good decision-making

• Ability to organize workload, set priorities and work independently

• Excellent telephone manner, with experience of dealing with difficult and sensitive calls

• Able to work effectively under pressure and deadlines

• Comfortable working with computer databases

• Comfortable working with website content management systems

• Able to deal with calls/emails from dissatisfied donors or event participants

• Able to work independently and as a member of a team

• Proficient in MS Outlook, Excel, Word, Publisher, PowerPoint

Special Considerations:

• This position requires occasional travel throughout British Columbia

• Ability to travel is mandatory

• Occasional evening and weekend work will be required

• Ability to be on your feet for 8 hours and lift event equipment and supplies as necessary

• Constraints of weather elements at sites during special events

Additional Notes:

Location: Burnaby, BC

We are working on a world free of MS, where improving people’s quality of life is a part of our everyday life. If you too are passionate about our mission, we invite your expression of interest and resume submission to:

Carina Stirling

Manager, Development

Multiple Sclerosis Society of Canada

Email: Carina.Stirling@mssociety.ca

Application Deadline: July 21, 2019

Please note:

• Applicants must include a cover letter and state salary expectations within their application in order to be considered

• Applicants must be legally entitled to work in Canada to be considered for this position

The MS Society has a bold vision for the future. We have a team of dedicated professionals who share a common goal to end MS and to improve the lives of those affected by MS. We strive to be an employer of choice and provide a working environment that values diversity, team work, and professional development.

The MS Society of Canada embraces diversity and encourages all qualified applicants to apply.

More information about the MS Society is available at www.mssociety.ca.

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