Multiple Sclerosis Society of Canada

Our Impact and Operations

MS Society Impact Report

Every year, we strive to find better ways to serve Canadians living with MS.

The MS Society Impact Report highlights our achievements in serving people who live with MS and advancements to finding a cure for the disease.

View previous issues


The impact of your investment

When you donate to the MS Society, you’re investing in an organization whose mission is to connect and empower the MS community to create positive change. The MS Society provides information, support and advocacy to people affected by MS, and funds groundbreaking research, bringing us closer to a world free of multiple sclerosis.

In 2019 we raised more than $57 million through a diverse fundraising portfolio of events, major gifts and other fundraising initiatives. That same year we invested in:

$29,821,000 (52%) in life-saving research, programs and advocacy
$23,328,000 (40%) in community building and fundraising activities
$5,118,000 (9%) in administration

Fundraising

In 2019, 88 per cent of our revenue was received through our fundraising efforts. Our overall cost of fundraising was 41 per cent. This represents the percentage of our revenue stewarded toward initiatives that raise funds for the organization, such as events, direct mail, major gifts and other similar types of fundraising initiatives.

Costs to fundraise vary by program, and we continue to ensure that we have a diverse, healthy fundraising portfolio that will continue to sustain our research program, advocacy work, and programs and services.

Executive & staff compensation

Salaries for our president and CEO and other senior executives are reviewed by a compensation committee of our Board of Directors, which is made up of volunteers who do not collect salaries from the MS Society. Compensation is based on the skill, experience and education necessary to advance the work of the MS Society. Many executive expenses, including telecommunications and professional memberships, are not reimbursed by the MS Society.

We ensure our wages are competitive so that we may secure the best talent and leadership possible to carry out our mission – to connect and empower the MS community to create positive change. Staff serving in communities across the country are vital to the successful delivery of programs and education sessions for people affected by MS, in addition to the planning and execution of the fundraising programs that underwrite our services. Staff also play a critical role in advocating for policy changes in the healthcare system that would better support people affected by MS.

Investment in staff increases overall organizational performance and decreases staff turnover and costs associated with recruitment and training – meaning more funds are invested in delivering support to people affected by MS and less to inefficiencies created when job knowledge is lost as staff leave.

We are also proud to lead an extensive network of volunteers who are vital to the advancement of our work. To maximize our volunteer base, we invest in the recruitment, screening and training necessary to operate a thriving volunteer program.

Thank you for supporting our mission.

Every day moves us closer to reaching our goals: to end multiple sclerosis and empower all Canadians affected by the disease. We rely on the generosity of Canadians who give their time and resources through participating in fundraising events and making personal gifts. We are grateful that you have entrusted us to invest your donations where Canadians living with MS need support the most.

Because you are an investor in realizing our mission to serve those affected by MS and to find a cure for the disease, we are committed to ensuring you know the impact of your donation. Thank you for your generous support in the fight to end MS.

Open navigation