Multiple Sclerosis Society of Canada

​1:1 Peer Support Program


The 1:1 Peer Support Program is a telephone and internet-based program for individuals living with MS, and for caregivers and loved ones of people with MS. You or the person you care for may be newly diagnosed, you may have a specific question, or maybe you are dealing with challenges related to MS. Sometimes the best person to talk to is someone who has had similar experiences. Volunteers from across Canada are provided with extensive training to ensure they have the skills to best support you.

How does it work?

  • Contact the 1:1 Peer Support Program at peersupportprogram@mssociety.ca or call and leave a voicemail at 1-800-268-7582 x3149 to request more information or an application, and indicate whether you live with MS or are a caregiver;
  • You will fill out an application and have a conversation with the program coordinator to ensure we can properly match you with a volunteer;
  • Once a volunteer is secured, you will be notified by the program coordinator and the volunteer will contact you. Together you will decide on the frequency of communication – some people want to chat just a few times and others maintain an ongoing connection. The MS Society will monitor matches up to 6 months.

“I feel very fortunate to have access to this program. It made a difference on how I am managing my illness. It has contributed in improving my outlook on things with respect to the illness. I might have made a friend in the process."

“I find it helpful and easier to talk to someone that has MS and really understands what I am going through. We bounce ideas off of each other.”

“My peer support volunteer has encouraged me to go out. I get out more now and stay involved in the community; before I tended to hibernate in my house, only going out for groceries or work. She has eased my mind about certain things.”

The 1:1 Peer Support Program also accepts applications from individuals interested in becoming a volunteer. Click here for more information.