Multiple Sclerosis Society of Canada

Programs and Services

Pharmaceutical Company Support Programs

  • Health and Wellness
  • Information Services

Each pharmaceutical company producing one of the MS treatment drugs has established a support line for patients using their medication. These lines are generally staffed by nurses and offer emotional support, information and referral as well as product information. The information below is all Canadian content - companies may also have U.S. sites.

Aubagio¨ LemtradaTM

  • MS One to OneTM 1-855-MS1-2ONE (1-855-671-2663)

Gilenya¨ (Novartis)

  • Gilenya Go Program¨ 1-855-PILL-4MS (1-855-745-5467)
  • Visit the website here

Avonex¨ Tysabri¨ TecfideraTM (Biogen Idec)

  • Above MS TM Program 1-855-MSONE-00 (1-855-676-6300)
  • Visit the website here

Betaseron¨ (Bayer)

  • BetaPlus¨ 1-800-977-2770
  • Visit the website here

Copaxone¨ (Teva Neurosciences)

  • Shared Solutions¨ 1-800-283-0034
  • Visit the website here

Extavia¨ (Novartis)

  • Extracare¨ 1-888-557-5050
  • Visit the website here

Rebif¨ (Serono Canada)

  • Adveva 1-888-677-3243
  • Visit the website here

Disclaimer: The MS Society is an independent, voluntary health agency and does not approve, endorse or recommend any specific product or therapy but provides information to assist individuals in making their own decisions. For specific information and advice, please consult your personal physician. Read our full privacy policy.

Open navigation