Programs and Services

Help for Low-Income Consumers, Ontario Energy Board

  • Financial Assistance

A number of special programs are available in Ontario to help low-income energy consumers. You need to meet certain criteria to qualify for these programs:

Ontario Electricity Support Program (OESP)

  • This program provides low-income consumers with a monthly on-bill credit to reduce their electricity bill.

Low-income Energy Assistance Program (LEAP)

  • Emergency financial assistance - This program provides a one-time grant towards your electricity or natural gas bill if you are temporarily unable to make ends meet in an emergency situation.

Special Rules

  • Utilities have to follow special rules when dealing with customers with limited finances; for example, waiving security deposits, allowing longer payment times and more.

Energy Conservation

  • Utilities offer programs that can help you reduce your energy use and lower your overall household costs

For more information:

Phone: 1-877-632-2727 (Toll-free), 416-314-2455 (Local), 1-844-621-9977 (Toll-free TTY), 416-544-5190 (Local TTY)

Visit the website here

Disclaimer: The MS Society is an independent, voluntary health agency and does not approve, endorse or recommend any specific product or therapy but provides information to assist individuals in making their own decisions. For specific information and advice, please consult your personal physician. Read our full privacy policy.

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