Multiple Sclerosis Society of Canada

Programs and Services

Healthline

  • Financial Assistance
  • Health and Wellness
  • Information Services

HealthLine is a confidential, 24-hour health information and support telephone line. It is staffed by experienced and specially trained client navigators, registered nurses, registered psychiatric nurses and social workers.

HealthLine is free of charge. Services are offered in English, with translation available in over 100 languages.

When you call 811, a licensed health care professional will give you options and information to help you with health related questions or concerns. You will be able to discuss your concerns in a safe, caring and confidential manner.

A registered nurse will assess your symptoms and help you decide whether to treat your own symptoms, go to a clinic, see your primary health care provider or access emergency medical care, if necessary.

HealthLine also provides mental health and addictions support. HealthLine's registered psychiatric nurses and social workers can offer crisis counselling and strategies to help you manage your situation or give you information about resources in your community.

For more information:

Phone: 811 (Main Line), 1-877-800-0002 (Secondary Line), 1-888-425-4444 (TTY)

Visit the website here

Disclaimer: The MS Society is an independent, voluntary health agency and does not approve, endorse or recommend any specific product or therapy but provides information to assist individuals in making their own decisions. For specific information and advice, please consult your personal physician. Read our full privacy policy.

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