Canada Post: Delivery Accommodation Program

• Contact Info: 1‑844‑454‑3009

The delivery accommodation program is a mail delivery service designed to support customers with functional limitations that limit their ability to access their mail.

Who is eligible for delivery accommodation

Residential customers with a functional limitation, mobility limitation or other health issue that impacts their ability to access their mailbox are eligible for delivery accommodation. Accommodation requests are assessed on a case-by-case basis. You can submit a request on behalf of the person requiring a delivery accommodation.

Examples of delivery accommodation

Accommodation solutions vary and can be provided year-round, temporarily or seasonally.

• Mailbox key tuner
• Sliding mail tray
• Mailbox compartment adjustment
• Mailbox braille markings
• Weekly home delivery
• Mail redirection to a family member or post office

For more information: 

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