Programs and Services

Canada Post: Delivery Accommodation Program

  • Home Support and Accommodations

The delivery accommodation program is a mail delivery service designed to support customers with functional limitations that limit their ability to access their mail.

Who is eligible for delivery accommodation

Residential customers with a functional limitation, mobility limitation or other health issue that impacts their ability to access their mailbox are eligible for delivery accommodation. Accommodation requests are assessed on a case-by-case basis. You can submit a request on behalf of the person requiring a delivery accommodation.

Examples of delivery accommodation

Accommodation solutions vary and can be provided year-round, temporarily or seasonally.

  • Mailbox key tuner
  • Sliding mail tray
  • Mailbox compartment adjustment
  • Mailbox braille markings
  • Weekly home delivery
  • Mail redirection to a family member or post office

For more information: 

Visit the website here

Disclaimer: The MS Society is an independent, voluntary health agency and does not approve, endorse or recommend any specific product or therapy but provides information to assist individuals in making their own decisions. For specific information and advice, please consult your personal physician. Read our full privacy policy.

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