Multiple Sclerosis Society of Canada

Programs and Services


  • Advocacy & Legal

The Multiple Sclerosis Society of Canada defines individual advocacy as working to assist yourself or another person to help obtain needed services and to maximize quality of life.

In our advocacy efforts, we work with people who have MS or their caregivers or take initiatives on their behalf. It is important to encourage people with MS and their caregivers to stand up for their own rights. As advocates, the MS Society’s employees and volunteers can help create positive change in the lives of people with MS.

The Quebec Division and the local chapters are able to act in lawsuits related to insurance, employment, home support services, adapted transportation, etc.

Here are some organizations that can help you:

Centre d’assistance et d’accompagnement aux plaintes (CAAP):

As part of its mandate, at users’ request, CAAP provides assistance and support with complaints against institutions and organizations in the health and social services network. To do this, it informs, supports, counsels, assists and accompanies users, in a spirit of reconciliation, throughout the complaint process.

1 877 767-2227 (French only)

OPHQ – Services for the public:

The Office has the mission of ensuring that the principles and rules set out in the Act to secure handicapped persons in the exercise of their rights with a view to achieving social, school and workplace integration are respected and to ensure, to the extent of the powers conferred upon it, that government departments and their networks, municipalities and public and private organizations continue their efforts to improve the possibilities for people with disabilities to integrate and fully participate in society.

1 800 567-1465
Website (French only)

Regroupement des usagers du transport adapté (RUTA):

The Regroupement des Usagers du Transport Adapté et accessible (RUTA) defends the rights and interests of people with functional limitations who use public transit. Such organizations exist in most regions of Quebec. If you are having problems related to adapted transportation, get to know your local RUTA.

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