VIA Rail offers special services that vary depending on the stations and train facilities. Information on their website includes topics such as: accessibility, service animals, seating, meals, companions, special equipment, priority boarding, and visual, hearing, and speech impairments. Research the availability of the services you require and inform your travel agent or VIA Rail representative of your needs when you reserve. Provide 48 hours' notice for them to accommodate your needs.
For more information:
Phone: 1-888-842-7245 (Toll-free) or 1-800-268-9503 (TTY)
Visit the website here